Privacy Policy

Bathroom Republic operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail in relation to the collection, processing, and disclosure of your personal information.

By accessing or using any part of the Services, you confirm that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to “personal information”, we mean information that identifies, relates to, describes, or can reasonably be linked to you. This does not include information that has been anonymised or de-identified.

Depending on how you interact with our Services, we may collect the following:

• Contact details: such as your name, billing address, shipping address, telephone number, and email address.
• Financial information: including payment card details, transaction confirmations, and payment-related information.
• Account information: such as usernames, passwords, preferences, and account settings.
• Transaction information: including products viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled.
• Communications: details you send to us, including customer service enquiries.
• Device information: such as IP address, browser type, device identifiers, and network data.
• Usage information: relating to how and when you interact with our website and Services.

Sources of Personal Information

We may collect personal information directly from you when you place an order, create an account, or contact us. Information may also be collected automatically through your use of our Services, including via cookies and similar technologies. In some cases, we receive personal information from service providers, business partners, or third parties where permitted by law.

How We Use Your Personal Information

Your personal information is used to provide and improve our Services, process payments, fulfil orders, manage deliveries, returns, and exchanges, and maintain your account. We also use this information to communicate with you, provide customer support, send service-related notifications, and—where permitted—marketing communications. Personal information may also be used to prevent fraud, ensure security, and comply with legal obligations.

Marketing Communications

Where permitted, we may send you marketing emails or promotional messages. You can opt out at any time by using the unsubscribe link included in our communications. Even if you opt out of marketing, we may still send you important service-related messages about your account or orders.

Disclosure of Personal Information

We may share your personal information with Shopify and trusted service providers who assist us with payment processing, fulfilment, analytics, IT services, and customer support. We may also disclose personal information where required to comply with legal obligations, enforce our policies, or protect our rights.

Relationship with Shopify

Our Services are hosted by Shopify, which processes personal information in order to provide and improve its platform. Information submitted through our store may be transferred to and processed in countries outside your country of residence.

To learn more about how Shopify uses your personal information, please review the Shopify Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights through the Shopify Privacy Portal.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites and encourage you to review their policies before providing personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with personal information, please contact us so that it can be removed.

Security and Retention

While we take reasonable measures to protect personal information, no system is completely secure. We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to meet legal requirements.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or request a copy of your personal information. You may also object to certain processing activities or withdraw consent where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page.