Terms of Service

These terms and conditions apply to all orders made on Top Discounts Ltd, our business address: 7 Bell Yard, London, United Kingdom, WC2A 2JR (Trading as Bathroom Republic). Please read them carefully. You must be 18 or over to order goods from this website.

Purchasing Goods

You will have an opportunity to check your order and correct any errors on the checkout page before confirming your order. Processing and acceptance of your orders are made when your payment is processed. Any email regarding your order is sent to you to notify you that your request has been received; this does not in any way indicate that your order has been accepted.

A confirmation e-mail will be sent to you when your order has been accepted and ready for delivery. Bathroom Republic reserves the right to require more information related to your order before accepting it. Please check that your order and details are correct to avoid a delay in the delivery of your goods. We advise that you check your item to ensure that you are fully satisfied with your purchase before you begin installing your goods.

Description of Goods

The descriptions, images, product specifications and dimensions on our site are to give you a general description and a size guide for the products. Our images are carefully prepared so that it matches the product descriptions; however the physical product may differ a little in comparison to the image shown, therefore the images of the products should only be used as guidance as to what it looks like.

Prices

All prices include VAT. Bathroom Republic reserves the right to change its prices. We aim to ensure that all prices on our site are accurate, however price and availability of products is subject to change without notice. If there is an error in pricing, you will be contacted to inform you of the correct price and ask whether you would like to continue or cancel your order. We will not sell any goods at the incorrect price.

If your item is not in stock we will aim to get it in stock for you promptly, or give you the option to cancel your order if you would rather not wait. Any offers (i.e. reduced prices) on our products are for the specified time only, and we are entitled to change these offers at any time. Payments for accepted orders during this specified period will be the same price as the offer.

Payment

Payment Methods: We accept Visa, Visa Debit, MasterCard, MasterCard Debit and cheque/money order.

You must provide us with your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been received.

Availability

All products are subject to availability and may be withdrawn from the site at any time. If we do not supply the goods for any reason, you will not be charged and we will give you a full refund if you have already paid for the goods that have been withdrawn from the site.

Delivery Information

We aim to deliver most products within 2-5 working days. We offer £2.99 for next day delivery (to mainland UK) on small items in zone 1, if the order is placed before 2pm Monday to Friday. Take a look out our delivery page for full delivery information and delivery prices relating to delivery within your zone. All delivery dates quoted are only provisional, and delay in delivery of goods is sometimes outside of our control.

On very rare occasions parcels may go missing or undelivered, or for any other reason you have not received your parcel within 7 days of ordering, please contact us and allow us to carry out the investigation. If an item is out of stock then we will contact you informing you of the new expected delivery date, therefore we advise that you do not book a fitter or prepare any work until your goods have been delivered.

All courier deliveries require a signature; please ensure that someone will be available to sign for your delivery at the address provided to us. In the unfortunate circumstances that you miss the courier's delivery attempt, you will have a card posted to let you know that delivery has been attempted.

Cancellation and Returns Policy

If for any reason you are not satisfied with your purchase, you have the right to cancel your order within 14 working days from the delivery date of the goods, and the delivery costs and safe return of these products must be at the customer’s expense via a trackable courier and within a reasonable time scale.

To organise a return you must first get authorisation from our customer service team by email: help@bathroomrepublic.co.uk.

Bathroom Republic Guarantee

All goods are covered by the terms and conditions of the Manufacturer's Guarantee. We offer a 30 day money back guarantee if you find the product to be unsatisfactory, as well as a 10 year warrantee from the date of purchase, for faulty products only.

Privacy Policy

For more details on how we handle your data, please visit our full Privacy Policy:
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Disclaimer

Bathroom Republic does not warrant the information and materials on this site to be accurate, complete or up to date. We cannot guarantee that use of the site is free of risks that can be damaging.